One app I can point out that works exceptionally well is the Splashtop Business app and I’m sure regular Splashtop works just fine too. Other apps work perfectly fine and support physical keyboard and mouse just fine.
Something is wrong with this scenario, as well as the dev excuses about an IOS limitation in similar review responses. Additionally, keyboards attached to an iPad are not auto detected and you are forced to press the mouse icon every time you need to type something. Now that IOS can support mouse input natively, there is no excuse not to allow a native mouse mode. We’ve been longtime ScreenConnect customers and its limitations on IOS in the past were excusable. Requires ConnectWise Control version 6.0 or later. If you don’t already have a ConnectWise Control account, visit to start a trial.įacebook: /ConnectWiseControl Broadcast an iPhone or iPad screen to other devices (iOS 11+) Send commands to remote devices, chat with end users, and more Remotely control computers and workstations Host and join remote support and unattended access sessions in your existing ConnectWise Control instance Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. You should now be connected to ScreenConnect and a Help Desk technician should be able to see your screen and control your computer for the duration of the session.The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. Open “Screen Recording” and check ConnectWise Control Client.You will be asked to restart ScreenConnect press “Quit & Reopen.Open “Full Disk Access” and press the “+” symbol and select the application form the Downloads folder.If it is not there, press the “+” symbol and select the application from the Downloads folder.Open “Accessibility” and check ConnectWise Control Client.Click the lock icon in the bottom-right of the screen (see above), and sign in with your Mac’s username and password.Open the Apple menu in the top-left of the screen, and select “System Preferences…”.The Help Desk technician should now be able to see your screen, but will need to be able to move the mouse and use the keyboard. You may get a prompt that looks like the following: please press “Open”.This should create a new Application in Finder called “ConnectWise Control Client”.
SCREENCONNECT MAC MOUSE PROBLEMS ZIP FILE
Open the zip file from your Downloads page in Finder.
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